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E-commerce

Rebuilding a store that was leaking 70% of its checkouts

Traffic was healthy and ad spend was rising, but revenue was not moving. The problem was never the ads.

  • E-commerce Development
  • CRO
  • Meta Dynamic Ads
  • Google Shopping
+228%
Return on ad spend

1.4x4.6x

+141%
Checkout completion
5.8s → 1.4s
Page load (mobile)
18%
Cart recovery

The Business Challenge

Product pages took almost six seconds to load on mobile, the checkout ran to four steps with no UPI option, and there was no abandoned cart recovery. The brand was about to cut ad spend, assuming the campaigns had stopped working.

Strategic Execution & Campaign Optimization

  1. 1

    Rebuilt the storefront with optimised imagery and lean code, cutting mobile load time to about 1.4 seconds.

  2. 2

    Reduced checkout to a single step with guest checkout and UPI as the default payment option.

  3. 3

    Implemented GA4 enhanced e-commerce and a clean product feed for Shopping and dynamic retargeting.

  4. 4

    Added a three-touch abandoned cart sequence across email and WhatsApp.

Verified Performance & Business Outcomes

With the same ad budget and largely the same creative, revenue more than tripled — the constraint had been the store, not the campaigns.

ROAS improved from 1.4x to 4.6xDelivered in 4 months

Please note. This case study is a representative engagement published during site development. The client name and exact figures are being confirmed for publication with written permission.

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